YouMail

Smart Blocking in YouMail helps stop unwanted calls by identifying and blocking numbers you report as spam. Once a caller is blocked, YouMail can answer the call with a disconnected message or other blocking greeting. This guide explains how to enable Smart Blocking by reporting a caller from the YouMail app or website.

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To enable Smart Blocking on iPhone by reporting a caller as spam, follow these steps:

Tap the Block icon underneath the phone number.

Fill out the Caller Name and Comments fields if you have that information.

1. Open the YouMail app.
2. Tap the History tab (clock icon).
3. Tap the caller you want to block.
4. Tap the Block icon underneath the phone number.
5. Tap Report Spam.
6. Fill out the Caller Name and Comments fields if you have that information.
7. Tap Confirm

Important: After a number is marked as spam, Smart Blocking prevents that caller from reaching your voicemail and may play a disconnected message.

Note: Caller details help improve spam detection for you and other YouMail users.

To enable Smart Blocking on Android by reporting a caller as spam, follow these steps:

Click the 3 dots in the right-hand corner

1. Open the YouMail app.
2. Tap the History tab (clock icon).
3. Tap the caller you want to block.
4. Click the 3 dots in the right-hand corner
5. Tap Report Spam.
6. Fill out the Caller Name and Comments fields if you have that information.
7. Tap Confirm

Important: Blocking a caller through Smart Blocking stops future calls from reaching your voicemail normally.

Note: Menu names and button placement may vary slightly depending on Android device model and OS version.

How to enable Smart Blocking from the website

To enable Smart Blocking from the YouMail website, follow these steps:

Sign in to your account at YouMail.com.

Locate the caller you want to block.

Click the 3 dots in the upper right-hand corner

Provide Caller Name and Comments if prompted.

1. Sign in to your account at YouMail.com.
2. Go to History.
3. Tap on Call log
4. Locate the caller you want to block.
5. Click the 3 dots in the upper right-hand corner
6. Select the Block option.
7. Provide Caller Name and Comments if prompted.
8. Select the report as Spammer
9. Confirm by selecting Block.

Important: Changes made on the website sync to your YouMail account and apply across your devices.

Note: Some spam-reporting fields may vary depending on account type or interface updates.

Learn how to block unwanted callers using YouMail Smart Blocking on iPhone, Android, or the web.

Enabling Smart Blocking

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Enabling Smart Blocking

Overview

How to enable Smart Blocking on iPhone

How to enable Smart Blocking on Android

How to enable Smart Blocking from the website