YouMail utilizes a carrier feature called Conditional Call Forwarding (CCF) to receive your missed calls and connect you to our voicemail system.
Metro by T-Mobile has the Call Forwarding feature available for $1 per month. You can add this feature by contacting Metro by T-Mobile Customer Service or you can add it directly from your MyMetro app.
Once this feature has been added, you can activate YouMail on your Metro by T-Mobile device by following the activation prompts below:
For Android activation, click Here
For iPhone activation, click Here
If you have any questions please submit a ticket to our support team
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Thank you
How do you get it to accept your sign in?
Hello Nina Montgomery!
To sign into YouMail.com or the YouMail app, you enter your username, which will either be the 10 digit phone number or the email address you used to create your account; either one will work as a username. Then you enter your password, which is case sensitive and must be between 8-50 characters. If you are having issues with the password, you can reset it here: https://www.youmail.com/home/password/recover .
If you are still having issues signing in, you can email our support team who is standing by to help you at support@youmail.com .
Thanks!
Thanks you
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