Screen Your Caller Prior to the Call Ringing
YouMail has created a new way to stop robocallers in their tracks! If you have an iPhone device and a paid YouMail plan, you can now enable a call screen that requires unknown callers to enter in a number in order to ring through.
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Notes:
- This feature is presently only available for Android and iOS subscribers on a paid plan.
- This feature only screens unknown callers. All uploaded YouMail contacts and known spammers via our Directory will not receive this screening and be handled correctly.
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The caller must successfully enter in the required number to ring through. Otherwise, the call will disconnect.
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How it works
- Upon enabling this feature, any caller that is not a contact, a known spammer, or someone on your personal blocklist will receive the following message:
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"The person you are calling is protected by YouMail, to proceed press [provided two-digit number]." |
- If the caller successfully dials the digits provided, the call will ring through.
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- If the caller does not dial the digits provided, the call will disconnect. Each subsequent call will repeat the above process.
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If the caller enters the wrong digits, the prompt will repeat again. "That is not a valid option, to proceed press [two-digit number]"
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How to enable this feature via the app
- Open the app
- Select Protection (shield icon at bottom center)
- Ensure Spam Call Protection is enabled
- Toggle Screen unknown callers on
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- After enabling the setting, ensure that you activate the requisite phone permissions so that the setting works as intended
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See Also:
How to Enable/Disable Debug Mode on the iPhone App
How to Enable Text Filtering via YouMail iPhone App
Enabling YouMail's Call Blocking Capabilities on iPhone
| Not finding a resolution to your issue? Submit a request here! We'd love to get your issue resolved. |
