Overview
YouMail’s Conference Calling feature allows Professional subscribers to host conference calls using their phone number and YouMail voicemail system. All conference settings are managed through the YouMail web portal.
Participants join by calling your number and pressing 8, or by using the dedicated dial-in number provided in your account.
Important: Before starting a conference call, it’s essential to understand which features are available and where they can be managed.
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Access conference calling settings
Go to youmail.com and sign in
Select Settings from the left-hand menu
Click Conference Calling
You will see your conference settings, dial-in number, and configuration options.
Settings:
Summaries and recordings
Conferences are recorded
Once the option to record a conference call is enabled, the host will be notified, and the attendees upon entering the call.
They will be asked to press '*' after being notified that the call will be recorded before entering
Recordings and summaries are sent to you by email
Participants receive summaries by text
Conference PIN
Set a PIN to control access
If no PIN is set, anyone who presses 8 can join
Announcements
Enable or disable join and leave announcements
How participants join a conference
Participants can join in the following way:
Call your phone number
Wait for your voicemail greeting
Press 8 before the greeting ends
They will be connected to the active conference call.
How hosts join a conference
As the host, you can join your conference in one of these ways:
Call your phone number from another phone and press 8
Use the dedicated dial-in number shown at the bottom of the Conference Calling page. On your online account at youmail.com, Example: (553) 553-5555
The dial-in number allows you to join without calling your own phone.
Invite participants
You can invite people to your conference by:
Sending invitations by text
Sending invitations by email
These options are available on the Conference Calling page.
How conference calling works
YouMail automatically adds a conference room to your phone.
Participants call your number and press 8
Everyone joins the same conference line
No PIN is required unless you enable one
Tips for better conference calls
Limit calls to 10 participants or fewer
Set a PIN for added security
Review your settings before each call
Use the dial-in number if your phone is unavailable
FAQs
Can I manage conference calls from the mobile app?
No. All conference settings are managed through the YouMail web portal at youmail.com.
How do I find my conference dial-in number?
Sign in to youmail.com, go to Settings, then Conference Calling. The dial-in number is listed at the bottom of the page.
Do conference calls get recorded?
Yes. Conferences are recorded and sent to you by email with a summary.
Do participants receive call summaries?
Yes. Participants receive text summaries after the call.
How do I prevent unauthorized callers?
Set a conference PIN in the Conference Calling settings.
Do I need to press 8 every time?
Yes. Pressing 8 during your voicemail greeting is required to join the conference.